Terms and conditions for the (coffee orchards) website
Our goal is to provide distinctive coffee products and tools for all coffee lovers.
Tariffs:
(website / our website / us) means the website (www.basatenalbun.com // www.basateenalbun.com) and all pages, links and tools from it.
(Service / Website Services) means the products that are offered through the website (Basatin Al Coffee).
(Customer / Buyer) means the person who uses the site to order the purchase of products registered on the site.
Terms and conditions for the buyer / customer:
Your use of the (coffee orchards) website means your full acceptance of all terms and conditions, the privacy policy, the return and refund policy, and the policy of exemption from liability contained on the site.
The customer means the person who wants to buy the products of (Basatin Al-Kafen) website.
The management of the (Coffee Orchards) website reserves the full right to amend, change or update any of these terms, conditions, and policies at any time, and these modifications are automatically binding on the customer as soon as they are published on the site.
The management of the (coffee orchards) site reserves the right to prevent your access to the site, according to what the site management deems.
The site also has the right to choose the appropriate method for closing accounts opened on its site.
The customer guarantees that all the information and data that he adds to his account are completely true and correct, and he bears full responsibility for any wrong information or misspellings.
The management of the site has the right to request any documents or documents related to proving the identity of the customer.
The customer is obligated to send all documents and papers (personal or legal) that the site management requests upon request.
The site management is committed to maintaining the confidentiality of customer accounts and data and contact information, and it is not disclosed except for necessity and in accordance with the applicable regulations.
The management of the (coffee orchards) site has the right to make any modifications to the site, its design, or the products offered therein at any time.
All what is included in the (Coffee Orchards) website (data, images, designs, software....etc.) is the exclusive intellectual property of the owner of the site, and constitutes rights protected under the applicable legal systems, and no person, entity or institution has the right to use what is included in the site without Prior written approval.
By agreeing to the terms and conditions of the site, you agree to receive various e-mail messages sent by the site.
The customer is obligated to use the services of the (coffee orchards) website in a correct manner and for the purposes permitted by law, and the user of the site bears sole responsibility for the mistakes that he makes while ordering and purchasing products.
In the event of non-compliance with these terms and conditions, the site management has the right to warn the customer not to violate the terms and conditions.
The customer undertakes not to use, modify, translate, publish, transfer, distribute, perform, download, display, license, sell or exploit for any purposes included in the site, whatever it is (content, property rights or trademarks) in violation of the regulations in force in the Kingdom of Saudi Arabia
Your responsibility as a customer of the site is to review the terms, conditions and policies of the site periodically to know the amendments and updates that are made to the terms and conditions.
In the event that any of the terms or policies contained in this site is considered void, the validity and enforceability of the remaining conditions will not be affected by that, and the rest of the terms and conditions will remain in force.
In the event that you object to any of these terms and conditions, or any future changes that occur to them in any way, the only means available to you is to immediately stop entering the (Coffee Gardens) website.
In the event that your account is lost or stolen, or you are unable to access it, you must email us immediately
The customer has no right to cancel the product order after it has been ordered and shipped.
The customer is obligated to pay the value of the products he has purchased.
privacy policy :
Your use of the site means your acceptance of the privacy policy without restriction or condition, and the site management reserves the full right to modify, change or update the privacy policy at any time, and these modifications, changes or updates are automatically and timely binding on you as soon as they are published.
You agree to allow and give the legal authority to manage the (coffee groves) site to:
Collecting, using, transferring and storing your information and data in accordance with the site's policy, and your personal information will be available only to management and its employees whose work requires access to that information and data to provide support services to customers and the site
This data helps us improve the quality of service and customer care, and the data provided by you will be used to respond to all your inquiries, comments, or requests.
You agree to grant the management of (coffee orchards) the right to keep your data for a sufficient period that it deems appropriate for the purposes and requirements for which the data was collected, and this right applies to all types of information, whatever its type and nature.
We will not sell, trade, rent, or disclose any information for the benefit of any third party or third party outside the scope of our website (coffee groves), and the information will be disclosed only if an order is issued by any judicial or regulatory authority.
The site may contain (sometimes) links to other sites or applications, however, once you use these links you should know that we do not have any control over these sites or sites and therefore we cannot be responsible for the protection and privacy of the information you provide while visiting For those sites, and the site is not responsible for any direct, indirect, incidental, consequential, special or exceptional damages arising from your visit or use of those sites.
We do not disclose personal information and data outside the site except in one of the following cases:
comply with any applicable law, legal process or enforceable governmental request.
Detection of fraud, technical problems with the site, or security issues related to the site, or other procedures for dealing with them.
Protection from harming the rights, property or safety of the site and its users, or as required by law.
For applicable law:
Any dispute or legal or judicial claim arising out of or related to the (coffee orchards) website, its services, the terms and conditions agreement, the privacy policy, the refund policy, and the refund policy are subject to and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia only.
Any dispute about the terms and conditions of the site and their interpretation or implementation is the jurisdiction of the courts of the Kingdom of Saudi Arabia only.
You agree and accept that any claims or judicial proceedings shall be brought to the courts of the Kingdom of Saudi Arabia and you expressly waive any objection to jurisdiction or jurisdiction.
If the terms and conditions, privacy policy, and return policy are translated into any language other than Arabic, the Arabic text remains the primary reference.
Disclaimer:
You agree, without restriction or condition, that the site of (Coffee Gardens), its employees, managers, agents, subsidiaries and processors will not be responsible for any direct or indirect loss arising from your use of the site or any of its services, whether its account was suspended, canceled or deleted for any reason.
You agree to provide protection and security for the site (Bounestine Coffee), its managers, employees, agents, and suppliers, and to protect them from any harm that may be caused to them as a result of claims, losses, costs, and expenses that occur due to your violation of the terms and conditions of the site, or your violation of any law, regulation, amendments, or infringement of the rights of third parties.
As a prerequisite for your use of the (coffee orchards) site, you acknowledge and agree to exempt us completely and comprehensively from all types of liability and all liabilities (whatever kind) and all losses, damages, compensations, claims, expenses and fees that arise in the future as a result of your use of the site or your inability to use the site.
You also acknowledge and agree that your use of the (coffee orchards) website or your inability to use the site cannot in the future be support or evidence for any lawsuit or financial claim of any kind.
The customer is obligated, in accordance with these terms and conditions, not to use the (coffee orchards) website or any of its services in any act or activity of any kind that constitutes a breach of law and order, or that may constitute a legal or regular violation of any law in force in the Kingdom of Saudi Arabia, or a violation of the rights of And the freedoms of others, and in the event of a violation of this, the customer alone bears all the damages, claims and compensation resulting from that
Shipping information Delivery
The site provides customers with fast shipping and payment via Visa, Mada, SADAD and other payment methods.
The request is approved after completing the process of depositing the amount in the account of (Basatin Al-Kafn) website.
The deposit process must be completed in order for the shipping process to start for the customer.
Delivery period: On average, the order is delivered to the customer within 1-7 working days, on average, depending on the readiness of the products to be purchased and how close the buyer is (taking into account the buyer’s location, shipping value, and shipment duration)
The customer must register his correct address in a detailed manner, and the mobile number, so that the shipping company can communicate with him to deliver the order.
The customer is obligated to fill in the shipping information accurately to avoid any delay.
In the event that the shipment is delayed or not received, please contact the site management.
The site management will work to communicate with the shipping company and with the customer until he receives the order and his product.
Return and refund policy:
We provide our customers with the possibility of returning or exchanging the purchased goods and getting a full refund according to the following conditions and obligations:
All coffee products are non-refundable unless the product is damaged or other than the required product, then the site management takes care of returning and replacing the product
The period for returning products is 7 official working days. (It does not include holidays and feasts, and it starts from the date of receiving the product).
All electronic products are non-returnable in the event of misuse and are considered out of warranty. If the product, upon arrival, is damaged or the product is not required, the site administration will take care of returning and replacing the product.
The product to be returned must be intact and in the original condition received by the customer, unused and in the original packaging in which it was delivered.
The (coffee orchards) site will not accept the return of any product that has been used or not in its original condition.
The customer shall bear the full shipping fees to return the product that he wishes to return to the (Basatsen Coffee) website.
The price of the product is fully returned to the customer's account, or replaced according to the customer's desire, after examining the commodity by (Basatin Al-Kafen) website.
The return request is processed within a period of 3-7 official working days (holidays and holidays are not included, and it starts from the date of receiving the product from the shipping company)
The shipping employee or delivery representative has the right to inspect the returned product before receiving it from the customer.
The delivery employee or shipping representative has the right to refuse to receive the returned product in the event that the customer causes a defect or corruption in the product due to misuse.
(Coffee Orchards) has the right to reject the return request if it violates the policy and terms of return and refund of money.
In the event that there is any defect in the product or you receive a wrong product from us, we compensate the customer either by returning the full amount or receiving the product that was sent and sending the correct product
In the event of a delay in the arrival of the product for more than 21 days, and the order did not reach the customer through the shipping companies, he has the right to demand cancellation of the order and return the amount to his bank account, by contacting customer services and providing them with the order number and all necessary data.
The management of the (coffee orchards) site has the right to amend the return policy and refund the sums of money at any time without sending you prior notice of that.
call us :
You can contact the (coffee orchards) website - customer service at the following number / +966500888675
send us :
If you have any inquiries regarding our site, notes or complaints, you can email us via the following e-mail / [email protected] - and we will respond to you within two working days.
